![]() If you have tried all the steps suggested and still having the issue. Just to ensure you have followed all the steps suggested in the support document for - 'Incompatible Ink Cartridge(s),' 'Cartridge Problem,' Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: (Please skip the steps if you have already tried). Have you tried to clean the ink cartridge contacts?ĭid you check for printer firmware? If available, try to update the printer firmware. To provide you with an accurate solution, I'll need a few more details:Īre you using genuine HP Ink cartridges or refilled ink cartridges.ĭid this error appear after replacing the ink cartridges or while using the existing ink cartridges. Don't worry we'll work together to help you find a solution. I understand you're getting Ink compatible ink cartridge error on your HP Photosmart 5510 printer. HP Instant Welcome to the HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Or check out the otherwise identical HP Photosmart 5514, which includes an auto-duplexer for only $20 more. In the meantime, I’ll call it the Photodumb and recommend that you opt instead for a basic inkjet MFP that carries a more helpful, environmentally responsible driver–the Epson Stylus NX430, say, or the Brother MFC-J430w. Hopefully, HP will rethink this decision and I’ll be able to recommend the Photosmart 5510 as the bargain it should be. Removing software features that already exist, cost nothing, and save time and paper is misguided–and that’s by far the kindest adjective I could think of. The $23 XL black has a less dramatic effect on expenses: It lasts for just 550 pages and costs 4.2 cents per page–only 0.6 cent cheaper per page than the standard black cartridge. You can lower the color ink costs by using XL cartridges, which cost $18 and last for 750 pages (that’s 2.4 cents per color per page–almost a cent per page cheaper for each color. The resulting 15-cent four-color page is a tad pricier than average. ![]() The standard black cartridge costs $12 and lasts for 250 pages (which works out to 4.8 cents per page), while the standard cyan, magenta, and yellow color cartridges cost $10 each and last for 300 pages (3.33 cents per color per page). The Photosmart 5510’s replacement ink costs are about average. Scans had a slightly cool temperature and exhibited minor banding issues, but overall they were more than acceptable. Though a tad on the light side, photos had a realistic color palette on both plain and glossy photo paper. The Photosmart 5510’s looked good when it arrived, too. The Photosmart 5510 produced very fast, and very nice-looking, draft-mode documents. Print speeds for full-page photos printed on the Mac were a little slower than average at 0.4 ppm. Snapshot-size photos printed to plain paper at about 4 ppm and to glossy photo paper at just under 1.9 ppm. Text pages emerged at 9 pages per minute on the PC and 8.5 ppm on the Mac. The Photosmart 5510 prints normal, single-sided pages quickly. You may also print photos from Secure Digital or MultiMediaCard memory cards inserted into a front slot. On the other hand, advanced features such as push scanning (scanning to a PC using the printer’s control panel) and printing via email using HP’s ePrint are included. One round of printing the odd-page sheets in a batch, turning them over, orienting them correctly, and then printing the even-number sheets–will have most users ruing the day they bought this unit. Worst of all, this MFP doesn’t support manual duplex printing. You can print and scan, but you can’t specify layout options such as booklet, poster, or multiple reduced-size pages on a single sheet. HP omitted a number of software features from the Photosmart 5510’s driver. The scanner lid doesn’t telescope to accommodate thicker items such as books. There’s no automatic duplexing, and there’s no automatic document feeder (ADF) to go with the A4/letter-size scanner. Output falls into the same space, with a cleverly designed catch that swivels outward. Paper handling is rudimentary: A flip-out front panel reveals an open bay with an 80-sheet input area.
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